Privacy Policy

Acterio AS is the name of the business and situated in Norway, Oslo. Its organizational number is 925 261890.
Main email address and its phone number is +47 482 78 492.
Acterio AS follows the General Data Protection Regulation (EU) 2016/679 (GDPR) of the European Union.

About the application

Disclosure: Acterio use and transfer of information received from Google APIs to any other app will adhere to
Google API Services User Data Policy, including the Limited Use requirements.

Google APIs Terms of Service
Use of Google Calendar Data
In our application, we prioritize your privacy and data security, especially when handling Google Calendar data. This section outlines our practices regarding the access, use, storage, and sharing of your Google Calendar data:
Access to Google Calendar: Our application requests access to your Google Calendar to provide booking functionality. This access allows us to create, view, and modify calendar events on your behalf. We obtain this access only with your explicit consent and limit our use of access to these specified functionalities.
Use of Calendar Data: The data obtained from your Google Calendar is used exclusively to facilitate the scheduling and management of bookings within our application. We do not use this information for any other purpose nor do we extract personal information from your calendar entries.
Storage of Tokens: To maintain a seamless user experience, we store authentication tokens on our secure backend systems. These tokens are necessary for interacting with Google Calendar on your behalf without requiring constant re-authentication. We implement stringent security measures to ensure the safety and confidentiality of these tokens.
Sharing of Information: We do not share your Google Calendar data or tokens with third parties. Any access to this data by our application is solely for providing the booking functionality and enhancing your user experience.
Data Security and Privacy: We employ advanced security protocols to protect your data from unauthorized access, alteration, or destruction. Our commitment to your privacy means we constantly evaluate and update our security practices to safeguard your information.
User Control and Transparency: You have full control over the permissions granted to our application and can revoke them at any time. We are transparent about our data practices and encourage users to contact us with any concerns or questions regarding the handling of their Google Calendar data.
By using our application, you consent to the collection, use, and storage of your Google Calendar data as outlined in this policy. Our goal is to provide a secure and efficient booking experience while respecting your privacy and data integrity.
What data do we collect?
Acterio collects the following data:
Name and email address. To register a new account, you will need to provide your first name, last name and email account.
Other personal information. When filling out your profile and/or altering your account information, you have the option to add more information, such as profile image and additional contact information.
Information about positions, and company etc. You, or users who administer company or Ecosystems (incubators, innovation hubs, et cetera) that you are part of within the Acterio platform, may submit information about your position at a company or your role within an Ecosystem.
Traffic data. Internally, Acterio logs data about traffic and activity such as IP addresses, pages visited and devices used.
How will we use your data?
We (Acterio) use your data in order to provide our service (The Acterio platform) to you, and toother users within the platform. We do not give or sell your personal data to third parties.
We will generate aggregated data, which contains no personally identifiable information. We use theaggregated data for statistical purposes, to monitor and improve the platform, and we may show it tothird parties such as partners and investors.
How do we process and store your data?
We take appropriate technical and organizational security measures, consistent with GDPR and industry standards to ensure that all personal data we treat is protected from unauthorized access. Access to personal data is provided only to those who need it to perform their duties.
We are constantly working to protect our customers’ integrity. Our security measures include protection of personal data, information, IT infrastructure, internal and public networks, as well as office buildings and technical facilities. Processing of data is logged and checked systematically.
Acterio uses Google Cloud Platform services for all processing and storage of user data. Textual data such as name, email address and location are stored with Cloud SQL, in a data center located in the EU.
Textual data such as name, email address and location are stored with Cloud SQL, in a data center located in the Netherlands.
Files uploaded by users, such as images, PDFs and video files, are stored with Cloud Storage, and located in multiple data centers across Europe.
The application itself, which processes the data, is hosted with App Engine, and located in multiple data centers across Europe
Google Cloud Platform services provide a high level of security. You can read more about this at If you’d like, you may read about their data processing terms at Note that the “Customer” in these data processing terms is Acterio, not Acterio ’s users or customers)
Your data is stored for as long as you have an Acterio account. At any time, you can delete your Acterio account from your account settings page, at which point we will automatically delete all of your personal data from our systems. (Personal data may remain in backups for up to 7 days.)
What are your data protection rights?
The right to access - You have the right to request Acterio for copies of your personal data. You may contact us directly to make use of this right.
The right to rectification - You have the right to request that Acterio correct any of your personal information you believe is inaccurate, or complete information you believe is incomplete. You may contact us directly to make use of this right, or make the change yourself through the platform.
The right to erasure - You have the right to request that Acterio erase your personal data, under certain conditions. You may contact us directly to make use of this right, or use the platform to manually remove or delete any data you’ve previously provided. If you delete your Acterio account, all data associated with your user account will be immediately and automatically deleted from our database.
The right to restrict processing - You have the right to request that Acterio restrict the processing of your personal data, under certain conditions. You may contact us directly to make use of this right.
The right to object to processing - You have the right to object to Acterio’s processing of your personal data, under certain conditions. You may contact us directly to make use of this right.
The right to data portability - You have the right to request that Acterio AS transfer the data that we have collected to another organization, or directly to you, under certain conditions. You may contact us directly to make use of this right.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information at the bottom of this document.
Privacy policies of other websites
The Acterio platform contains links to other websites, such as social media platforms or websites belonging to companies registered in our platform. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Acterio will periodically review its privacy policy, meaning this document is subject to change. All changes to the privacy policy are listed in the Changelog, which is accessible to all users on the Dashboard page, and the date of the last change is displayed at the bottom of this document.
How to contact us
If you have any questions about Acterio’s privacy policy or the data we hold concerning you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
Call us at: +47 982 79 492
This document was last changed: 06-Nov-23